Terms of Use - Tugi Care
Last updated: May 19, 2026
Acceptance of Terms
By accessing or using Tugi Care, Laine, or related services,
you agree to these Terms of Use and our Privacy Policy.
If you do not agree to these terms, please do not use our services.
Service Description
Tugi Care provides AI-powered caregiving and wellness support services, including features such as:
- AI companion conversations and assistance
- Voice and audio-based interactions
- Caregiver and care recipient coordination tools
- Notes, reminders, and document organization features
- Health, wellness, and smartwatch-related insights
- Location, notification, and communication features
No Medical Advice
Laine is not a medical device and does not provide medical diagnoses,
treatment, emergency services, or professional healthcare advice.
Information provided by the app is for informational and wellness purposes only.
Always consult qualified healthcare professionals regarding medical concerns.
User Responsibilities
- Provide accurate and up-to-date information
- Use the services only for lawful and authorized purposes
- Maintain the confidentiality and security of your account
- Respect the privacy and rights of others
- Use caregiving and wellness features responsibly
Prohibited Uses
- Illegal, fraudulent, or harmful activities
- Harassment, abuse, or misuse of the platform or AI systems
- Attempting to interfere with platform security or infrastructure
- Uploading malicious software or harmful content
- Unauthorized access to accounts, systems, or data
- Using the services in violation of applicable laws or regulations
User Content
Users may submit content such as conversations, notes, uploaded documents,
reminders, audio input, and other materials through the services.
- You retain ownership of content you submit
- You grant Tugi Care a limited license to process and use content solely to operate and improve the services
- You are responsible for content you upload or share through the platform
Intellectual Property
- Tugi Care, Laine, and related content, branding, and technology are owned by Tugi Care Inc.
- Users may not copy, distribute, reverse engineer, or misuse platform content or technology except as permitted by law
Privacy
Your use of the services is also governed by our Privacy Policy and Mobile App Privacy Policy.
Service Availability
- Services are provided on an "as is" and "as available" basis
- We do not guarantee uninterrupted or error-free operation
- Features and functionality may change over time
- We may suspend or discontinue services at any time
Limitation of Liability
To the maximum extent permitted by law, Tugi Care Inc. shall not be liable
for indirect, incidental, special, consequential, or punitive damages arising from
the use of the services.
Termination
We may suspend or terminate access to the services if these Terms are violated
or if necessary to protect users, systems, or legal obligations.
Changes to These Terms
We may update these Terms of Use from time to time.
Continued use of the services after updates constitutes acceptance of the revised terms.
Contact
Tugi Care Inc.
Email: legal@tugi.care